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Thank you for your purchase! We hope you are happy with your items. However, if you are not completely satisfied with your purchase, you may return it to us for store credit or an exchange only. Please see below for more information on our return policy.
Processing Time
Due to high demand please allow 3-5 days for normal processing and 5-10 business days Monday-Friday during the holidays so we can accurately and precisely perfect your order. Some orders may be processed sooner. If you made a purchase for a pre-order item it will be processed within 2-4 weeks during business days.
Shipping Time
For free shipping through USPS please allow 3-5 Business days Monday-Friday, due to delays with shipping carriers please allow a couple of additional business days for shipping.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. Please keep in mind that the estimated delivery does not account for delays caused by carrier service and weather disruptions. Once item has been shipped please allow up to 48 hours for tracking to be updated by carrier.
We are fulfilling all orders in a timely manner, some deliveries may be delayed and we appreciate your patience during this time.
Return Policy
We will gladly accept returns for exchanges & store credit only. All return concerns must be emailed to us within five (5) days of the delivery date. Please email returns@iselectexpressions.com, after Iselect Expressions reviews the concern we will give you the okay to mail item back to Iselect Expressions with customer responsible for own shipping. Returns must be postmarked within four (4) days after given the okay to return item. All returned items must be in new and unused condition, with all original tags and labels attached. After receiving your return and inspecting the condition of your item, we will process your store credit or exchange within five (5) days from the receipt of your item. We will notify you by email when your return has been processed.
Exceptions
The following items cannot be returned for store credit or exchanges:
There may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available.
Please Note
For any questions or concerns please email us at info@iselectexpressions.com or contact@iselectexpressions.com.